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service contract coverage — without the phone tree

SILVERROCK

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We’re here when your vehicle isn’t. Self-service coverage, booking, and answers — any time, no phone call required.

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Three ways your vehicle is protected

From the 30-day warranty bundled with your purchase to DriveCare VSC coverage that carries you through the first 48 months — here's what's covered, side by side.

Included with purchase

30-day Limited Warranty

Day-one protection on the parts most likely to fail early.

30 days or 1,000 miles from purchase

What's covered

  • Engine (internally lubricated parts)
  • Transmission
  • Drive axle

Not covered

  • Pre-existing conditions disclosed at sale
  • Accessories & aftermarket parts
  • Routine maintenance & wear items

Automatically included with qualifying vehicle purchases.

More questions? See FAQ →
DriveCare VSC — Phase 1

DriveCare Full

Comprehensive coverage across the systems that actually break.

Up to 36 months or 36,000 miles

What's covered

  • Engine & internal components
  • Transmission & drive axle
  • Steering & suspension
  • Climate control & electrical
  • Fuel delivery & cooling

Not covered

  • Routine maintenance (oil, brakes, tires)
  • Body panels, glass & trim
  • Wear items (wipers, bulbs, belts)

Non-powertrain coverage ends at 36 months or 36,000 miles — Powertrain coverage continues automatically.

More questions? See FAQ →
DriveCare VSC — Phase 2

DriveCare Powertrain

Powertrain protection that keeps going after full coverage ends.

Continues up to 48 months or 48,000 miles

What's covered

  • Engine block & internals
  • Transmission & torque converter
  • Drive axle & transfer case
  • Seals & gaskets (when failing a covered part)

Not covered

  • Steering, suspension & electrical
  • Climate control & fuel systems
  • Routine maintenance & wear items

Kicks in automatically once DriveCare Full ends — no action required.

More questions? See FAQ →
Here whenever your vehicle isn’t

Got a question about your coverage? Ask Rocky.

Rocky answers coverage questions, helps you find in-network shops, and books repair appointments — all by voice or text. No phone tree, no hold music.

Frequently Asked Questions

Your SilverRock Vehicle Service Contract covers major mechanical and electrical components including engine, transmission, drive axle, steering, climate control, and more. Coverage details vary by plan — sign in to your dashboard to view your specific coverage breakdown.

Click "Schedule a Repair" on this page, or talk to Rocky. He'll find an in-network repair facility near you and book an appointment at a time that works for your schedule — no phone call required.

Rocky is SilverRock's self-service assistant — a voice-and-text helper who can answer questions about your coverage, find repair facilities, update your mileage, and book or reschedule appointments. Tap the Rocky bubble in the corner and ask a plain-English question; he handles the rest.

Yes! Sign in to your SilverRock dashboard to view your complete coverage details, including what components are covered, your remaining coverage period and mileage, deductible amounts, and claim history.

SilverRock partners with a network of qualified repair facilities across the country. In-network facilities offer lower deductibles and streamlined claims processing. Use our facility finder to locate the nearest in-network shop, or ask Rocky for recommendations.